Collecting Rent For Your Investment

We make sure you get paid on time, every time

Collecting rent is easy if you have a resident who pays on time! But what if they don’t? Having someone in your corner who knows resident law and the proper notices to send is critical!

At Grand Realty, we have a five-day grace period from the first of the month for rental payments. Once the sixth day of the month occurs, the rent is considered late, and the late fee in the lease is applied.

If a resident has gone beyond the grace period of the lease, we provide them with a late rent notice, where we collect the appropriate late fees along with the normal rent amount. Worst case, if we have a resident that does stop paying rent, we will assist in the eviction process and re-renting the property quickly. Ask about our landlord protection insurance that can cover eviction costs and more!

We make paying rent easy for residents with the online resident portal, Rentvine, that can be accessed 24/7. We encourage residents to pay online, which means we can pay you out faster.

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Owner or Renter?

As Your Pace Property Manager, We Do It So You Don't Have To.

Marketing

Marketing is key to getting properties rented quickly. We publish our rentals on a platform called Rentvine which syndicates to various third-party marketplace companies, including Zillow, Trulia, Apartments.com, etc.

We want to make sure your property appears anywhere a prospective resident may be looking for a rental. It will also appear under our Rentals tab on our websites. Not only do we upload photos, but we also build virtual tours for each property that we market. Please take a look at an example virtual tour by following this link: https://grandrealtyinc.pmdesk.com/property/om3x6o#.

Resident Screening

We conduct extensive screening on all occupants aged 18 and older. Our rentals require applicants to have a credit score of 625 or higher, 3x the monthly rent in verifiable income, and two years of rental history, if applicable.

Rent Collection

We collect rent on your behalf and be sure to get you paid on time, every time. Rent payments will be distributed to your bank account via ACH between the 10th and 15th of each month.

Inspections

We conduct thorough inspections upon move-in and move-out that include documentation of the property’s condition, so there is no discrepancy in what damages, if any, were incurred during occupancy. In the event there are any resident damages upon move-out, this documentation will make any reasonable claims on the security deposit difficult to contest.

Inspections are conducted approximately every quarter, and the inspection reports are shared with you via your owner’s portal. About 45 days before a lease expires, we will send a renewal inspection to the resident to not only see what condition the property is in, but also to see if they are considering renewing.

Maintenance

We ensure any maintenance issues are addressed in a timely manner. We are happy to notate vendors that you prefer to work with in your file and will contact them first when a work order arises. However, we have a list of approved vendors that we do business with regularly and will use them as a default if you do not have any preferences.

In instances where the landlord is unavailable to offer timely support, residents may opt to seek housing alternatives, making the retention of valuable residents challenging in a competitive market. Recognizing the importance of prompt and effective maintenance response is crucial for property owners to foster resident satisfaction and loyalty.

Owner’s Portal

With Rentvine, you will be able to set up an easy-to-navigate account to access many useful features. These features include, but are not limited to, accessing statements, rent rolls, work orders, estimates, other documents related to your property, and chatting with the team at Grand Realty!

Financial Reporting

With our detailed financial reporting tools, it's never been easier to keep tabs on your investment! Log into your owner’s portal to view statements and stay in tune with how your investment is performing.

Rest Easy Knowing We’ve Got You Covered.

Happiness Guarantee

We believe in quality customer service, so our property management agreement is month-to-month. If for any reason you wish to discontinue your service with us, you can cancel your agreement at any time with no penalties. All we ask is that you provide us with a 30 day notice.

Results Guarantee

With our results guarantee, we don’t get paid until we show results! If we are leasing your property for you, we do all the work upfront and we don’t get paid until we place a qualified tenant. That means we aggressively market and show your property, screen the tenants, handle all of the paperwork and perform a move-in inspection...all before we get paid anything. We don’t get paid unless you get paid!

Optional Pet Guarantee

We offer three pet guarantee options:

Pet rent goes to the owner and is subject to our 10% management fee.
Pet rent goes to Grand Realty, Inc., and we will cover up to $1,000 above and beyond the security deposit for pet damages at no additional cost to the owner.
Pet rent goes to Grand Realty, Inc. and the owner pays a $100 fee per month. We will cover up to $5,000 above and beyond the security deposit for pet damages.

Pace Property Management

We Eliminate the Stress of Property Ownership